Dun dun dun, dun dun dun dun… (theme song, cut me some slack). It is finally here! Sex and the City The Movie – if you could only see the smile I have on my face now, ear to ear. After reading a fellow classmates blog, by the way Sarah you broke my heart by not loving it, I felt I had to comment. But needless to say… shoes have sizes and so do movies, they aren’t all going to fit you, and therefore Sarah I forgive you for feeling the ending was disappointing! — You’re welcome.

I went at 11:05 on Friday night – after having a few cocktails with a girlfriend to see the most anticipated movie in my life. The feeling afterwards was tremendous, it felt like a night out with my four best girlfriends who are closer to my mothers age than mine. However, I do understand the ideas behind Sarah’s blog post. Prada, Louis Vuitton, Apple, BlackBerry, Vera Wang, Christian Loubutin… we got it already – the ladies are loaded and love material things. But really ladies (and gentlemen) did you expect anything less?

I fell in love with the original show for its reality and the reality that I may like to have one day. For the fashionistas (I missed Toronto Style Week’s best shows to see this movie – sad I know) the movie would have lacked luster without the name drop sequence in bridal attire. You don’t see it everyday, and almost all of us will never be able to put on a Vivienne Westwood dress paired with Manolo Blahnik shoes. It is a treat for the eyes and ears. Although true, the excessive Starbuck’s being flashed in my face did make me crave a mocha frappucinno (is there a trend with this popping into my blogs), product placement for the most part made sense – excessive or not.

Carrie wore a bird on her head for her wedding – excessive. And I loved every minute of it. Did we really, really expect anything less than an over-the-top Manhattan name dropping movie?

Get Satisfaction: Well I did just that, got satisfied. An easy to use, easy to sign-up approach at customer service. The elimination of the “bitchy” customer service rep (I have been one) who has the ability to hang up, put you on hold, or utter the dreadful “I dunno” is eliminated at last! Only problem, it isn’t as effective if everyone isn’t on the same page – see case studies below! However what can work is using this site to up your brand awareness. Everyone loves a company that is getting online, and public relations is all about relating to the public – right?! Getting online to get satisfied means that your company looks better in the public eye. Sign-up, challenge company reps and explore
The Good Case – Rolling Stones worthy
I want Sandy: What about a Sam? Then I would be all in! Regardless, what a great example of using Get Satisfaction to the best of its ability. A question was asked and less than two hours later it was answered. ‘I want Sandy’ is an e-mail personal assistant, meaning the users are tech savvy and people on the go – they want answers yesterday to questions asked today. Keeping up to date with three employees makes Get Satisfaction a great way for Sandy and her team of merry reps to get down to the customer service business.

The Bad Case – Britney Spears worthy
Starbucks: Grande Mocha Frappuccino please, hold the online customer service. Of course my favourite treat has to be made by a company that chooses to have a terrible relationship with Get Satisfaction – although the drink is satisfying. ‘Starbucks’ has one employee, one post, and no replies. I am also assuming it only has one follower because the barista seems to be only a part-timer behind the coffee machine. This page is annoyingly unhelpful, good thing they have addicts consuming their products.

P.S. – Rolling Stone’s reference… in order to “Get Satisfied” you have to be at the top of your game, otherwise I just ain’t getting no satisfaction.

www.getsatisfaction.com